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Hi, it should be obvious from the disclaimer that a gas registered professional is required to carry this out. However we know in reality this will not always be the case. Jay K

Hi, So glad it helped. If you have a combi boiler and would like to save on your energy / bills, see the following ... myboiler.com/combi-boiler/reducing-the-flow-temperature-for-a-condensing-combi-boiler-for-upto-8-percent-saving-on-your-gas-heating-bills/?src=ytc All the best, Jay K

Hi, So glad it helped. If you have a combi boiler and would like to save on your energy / bills, see the following ... myboiler.com/combi-boiler/reducing-the-flow-temperature-for-a-condensing-combi-boiler-for-upto-8-percent-saving-on-your-gas-heating-bills/?src=ytc All the best, Jay K

Hi, So glad it helped. If you have a combi boiler and would like to save on your energy / bills, see the following ... myboiler.com/combi-boiler/reducing-the-flow-temperature-for-a-condensing-combi-boiler-for-upto-8-percent-saving-on-your-gas-heating-bills/?src=ytc All the best, Jay K

Hi, So glad it helped. If you have a combi boiler or know someone else that does and would like to save on energy / bills, see the following ... myboiler.com/combi-boiler/reducing-the-flow-temperature-for-a-condensing-combi-boiler-for-upto-8-percent-saving-on-your-gas-heating-bills/?src=ytc All the best, Jay K

Hi, So glad it helped. If you have a combi boiler or know someone else that does and would like to save on energy / bills, see the following ... myboiler.com/combi-boiler/reducing-the-flow-temperature-for-a-condensing-combi-boiler-for-upto-8-percent-saving-on-your-gas-heating-bills/?src=ytc All the best, Jay K

Hi, Your welcome. Just for research, do you have a combi boiler or a system boiler and how long did it take before it started working for you? Jay K.

Hey, If it doesn't work for you, you may have another fault. It may not work for everyone depending on the condition of the valve. Also sometimes it does take a while before it works. Jay K

Hey, did you go through the pairing sequence? Also sometimes a simple uninstall of the app and reinstall sometimes does the trick to get things to refresh. Jay K.

Hi, There is always usually a valve unless it's an open vent system, or the filling valve is located elsewhere, as some boilers don't have a built in internal one. Jay K

Hi, the pressure coming out of your taps is not usually connected to your boiler unless you have limescale / other blockage. This is controlled by the incoming water supply, you may have an issue with the stop cock being maybe slightly closed or some other external problem. Jay K

Hi, you must use the original email address tied to the hub, this is hard coded. That is first step. If you have correctly tried same as video, perhaps change to standalone mode (see other video), check it works together, then try back to internet mode. Hope that works for you. JK

@@MyBoiler thank you. I am currently trying to remove the existing users email off the account.

@@mikeb667 Hi, unfortunately due to bad design it cannot be removed. In the design first time the email is registered it becomes hardcoded into the device and cannot be removed. You have to actually purchase a new hub. Many users have been annoyed by this. Jay K.

@@MyBoiler I’ve spoken to a guy from Hive customer services and they’ve advised me to contact the guy who’s set the account up to delete his account and then they’ll talk me through how to set mine up to it.

@@mikeb667 Hi, that's interesting to know. They never said this was possible before, unless it's a newer type hub or something, also that we have stopped installing these a while back. Their previous way created a lot of wasted electronics. Jay K.

Hi, So glad it helped. If you have a combi boiler or know someone else that does and would like to save on energy / bills, see the following ... myboiler.com/combi-boiler/reducing-the-flow-temperature-for-a-condensing-combi-boiler-for-upto-8-percent-saving-on-your-gas-heating-bills/?src=ytc All the best, Jay K

Hi, This would usually indicate the sensor internally is faulty, valve is not fully on / tightened to the base or some other issue. Jay K

Hi, it may be that the mechanism inside this stock if you're not able to do exactly as in the video in which case you would need to replace the head. hope that helps. JK

Hi It usually is the reading that says volume TST. Jay K.

Hi, The max is usually 4 mm of movement and in some other valves, it may be less. Jay K.

Hi, unfortunately that was intentional, as only qualified professional would know where to knock, as we have had cases of people unqualified causing gas leaks / damage by trying to follow this video and do it themselves. We hope you understand. 🤓 JK

Hi, So glad it helped! If you have a Combi boiler, please make sure to see the following video to save energy and money. ruclips.net/video/8hslEHQjJ08/видео.html Jay K.

Hey, pairing sequence will still be the same / similar. Follow the video exactly, and then tell us where its not working, please also make sure to use the original email address of the hub. JK

Hey Gareth, we also went down the issues of hive pairing first time, hence the video to help others. Glad it is useful for you. Jay K.

Glad it worked. Just out of research, are you a heating professional or home owner? JK

@@MyBoiler home owner

Hi, So glad it helped. If you have a combi boiler or know someone else that does and would like to save on energy / bills, see the following ... myboiler.com/combi-boiler/reducing-the-flow-temperature-for-a-condensing-combi-boiler-for-upto-8-percent-saving-on-your-gas-heating-bills/?src=ytc All the best, Jay K

The Hive App. www.hivehome.com/hive-app ,JK

Hi, So glad it helped. If you have a combi boiler or know someone else that does and would like to save on energy / bills, see the following ... myboiler.com/combi-boiler/reducing-the-flow-temperature-for-a-condensing-combi-boiler-for-upto-8-percent-saving-on-your-gas-heating-bills/?src=ytc All the best, Jay K

Hi, are you using the correct email address of which when you ordered the original hub as these are hard coded together? JK

Hey, you should try again a few times, otherwise read the other user comments to see what else worked for people. Also possible the hub is not able to contact Hive servers. JK

Yes I have tried a few times and not successful, think it must be the reciever, I'll contact British gas who installed it all as it's still in warranty. Thank you for your help though.

Are you getting a fault code? If not what symbols are showing on your display? JK

I found how to register into the app thanks for this cool video

Hi, So glad it helped. If you have a combi boiler or know someone else that does and would like to save on energy / bills, see the following ... myboiler.com/combi-boiler/reducing-the-flow-temperature-for-a-condensing-combi-boiler-for-upto-8-percent-saving-on-your-gas-heating-bills/?src=ytc All the best, Jay K

Hi, likely the TRV head is faulty. JK

How to activate Emergency Credit Press the "#" button on the keypad of your Liberty 100 or 110 Smart Meter until you see the "EC" or "emergency credit" display. The display will show you the amount of emergency credit available to you. Press the "A" button to confirm that you want to use the emergency credit. JK

Hi, the battery is likely gone dead, or meter is faulty. Call your energy provider to arrange / carry out a repair. JK

@MyBoiler thanks for help , truly appreciated

Faulty display and / or pcb possibly. JK

Hi, to do what exactly? JK